Sicra SOC Incident Response helps businesses manage and minimize damage from security incidents.
When an incident occurs, we respond quickly to reduce the impact on the business, restore normal operations, and ensure continuity. We offer both proactive and reactive support.
Sicra SOC Incident Response is a highly useful additional service that builds on Sicra SOC MDR (Security Operation Center Managed Detection and Response).
Our crisis management service is structured around a fixed process for handling security incidents.
Data collection and analysis
Collection of investigative data from critical and/or specific systems and analysis of this data to detect the sequence of events.
Identifies infected systems, security holes, and any malicious actors in the network.
Conducts a thorough mapping of the scope and impact of the incident.
Restoration to normal state
Assistance in restoring the IT platform so it is ready for production.
Plans and implements measures to restore normal production after the incident.
Reinstalls, patches, and configures systems to eliminate damage and prevent recurrence.
Ensures test runs and validation of systems before full production start.
On-site incident handling
We are physically present in your business and remotely to map the scope after a security incident.
Communication with authorities
Sometimes there is a need for communication with relevant authorities.
We ensure proper and legally required communication with relevant public authorities.
We assist with reporting to the Data Protection Authority, NSM (National Security Authority), and other authorities.
We provide necessary documentation and coordinate communication to reduce the burden on the business.
Proactive measures for future protection
We perform post-incident analyses to strengthen the business's security strategy.
We offer advice and implementation of improved security measures based on findings from the incident.
We provide recommendations for better access control, network segmentation, and other risk-reducing measures.
Sicra SOC Incident Response is one of several additional services that build on our solid security foundation Sicra SOC MDR by Arctic Wolf.