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Let’s demystify cybersecurity, one question at a time

Frequently asked questions

What is Sicra and what does Sicra do in IT and security?

Sicra AS is a Norwegian competence house specializing in IT infrastructure, cloud services and cybersecurity. We combine local presence with global security services from Arctic Wolf and other leading providers. Our goal is to be a strategic security partner for our customers.

Where is Sicra AS located?

Sicra AS is located in Skøyen, at Drammensveien 151, 0277 Oslo, Norway. 

How can I contact Sicra?


General inquiries:

Phone: +47 648 08 488
Email: firmapost@sicra.no


Invoice inquiries:

Email: faktura@sicra.no


Office address:

Sicra AS
Drammensveien 151 
0277 Oslo


Contact form:

You can also contact us via the contact form.

What does Sicra AS offer?

Sicra offers services in the following areas:


Security monitoring and incident response:
We monitor threats and handle incidents through our SOC services, ensuring systems return to operation quickly and efficiently.


Security advisory:
We provide consulting, assessment, and strengthening of your security strategy while ensuring compliance with regulations such as NIS2.


Regulatory compliance:
We help you meet requirements such as NIS2, ensuring your cybersecurity follows all industry standards and legal frameworks.


Other services:
From penetration testing to cloud security and incident handling, we tailor solutions for secure and uncompromising operations.


Sicra Incident Response Team (IRT):
Experienced a security breach? Contact Sicra’s Incident Response Team (IRT) at any time.

Who is the CEO of Sicra AS?

Sicra’s CEO is Gaute Lien, who has held the position since 11th of may 2026.

When was Sicra established?

Sicra was established in September 2016.

Has Sicra been sold?

In 2024, Sicra's original owners sold 51% of their shares to a Norwegian Private Equity company called Credo Partners AS. All the original owners still hold shares in Sicra. In connection with the sale, Sicra received a new organization number.

Has Sicra merged with Bluetree?

Yes. Sicra and Bluetree have merged. Formally, Sicra is acquiring Bluetree through a combination of cash and shares in the new company. All key personnel will continue as shareholders in the combined company.

Which industries does Sicra AS serve?

Sicra AS serves industries such as finance, healthcare, the public sector, and technology. We do not focus on specific sectors as we focus on technology. The companies we assist have 250 employees and upwards and usually have their own IT department.

Which technology platforms does Sicra AS specialize in?

Sicra's consultants have expertise in advanced technology platforms from leading providers in IT security and network management. These include Arctic Wolf, River Security, Palo Alto, Microsoft, F5, Citrix (Netscaler and Citrix Virtual Apps & Desktops), Checkpoint, Fortinet, ControlUp, Duo, Delinea, Proofpoint, VMware, Splunk, AWS, and SecureW2.

Does Sicra AS have partnerships with other providers?

Yes, Sicra AS has strategic partnerships with several recognized technology providers and security companies such as Arctic Wolf, River Security, ETOC, Proact, ECIT, TechStep, Innofactor, Wedel IT, and Conscia.

What is the Response Agreement from Sicra?

The Response Agreement provides access to the right expertise when an incident occurs. The Response Agreements guarantee access to consultants within 2 hours, 4 hours, or 8 hours to assist with critical incidents. We offer 24/7/365 response time within Netscaler.

Why should a company choose Sicra over other Arctic Wolf partners?

Sicra stands out from other partners by combining deep expertise, local advisory, and proven industry leadership:


Award-winning partnership:
Sicra was named EMEA Rising Star Partner of the Year 2025 by Arctic Wolf, recognizing the company’s strong expertise, performance, and close collaboration to strengthen cybersecurity in the Nordics.


Gold Partner status:
Sicra has achieved Gold Partner status, the highest tier in Arctic Wolf’s Wolf Pack Partner Program, demonstrating proven expertise and successful customer cases.


Arctic Wolf Advisory Council:
Sicra is the only Norwegian company represented in the Advisory Council, a prestigious advisory group providing direct input on partner strategy.


Strong position in Norway and rapid growth:
Over 50,000 end users are protected by Sicra SOC powered by Arctic Wolf. Our clients span sectors such as auditing, oil and gas, retail, insurance, and several Norwegian municipalities.


High customer satisfaction:
Our SOC customers provide excellent feedback. Many are second-time SOC buyers with high expectations.


Certified SOC specialists:
Not just senior security advisors, but specialists in working within a Security Operations Center. Our expertise is extensive; see below for a detailed list of key certifications.


Compliance:
Sicra SOC powered by Arctic Wolf is compliant with NIS2 and DORA.


In addition, Sicra has a dedicated security team, security-cleared employees (SH/CTS), ISO 27001 certification, and Microsoft Security Partner status, as well as services such as CISO for Hire. This makes us a competence house, not just a reseller—offering both global SOC monitoring and local advisory.

What does Sicra’s partnership with Arctic Wolf entail?

Through its partnership with Arctic Wolf, Sicra provides 24/7 monitoring and incident management via Arctic Wolf’s Security Operations Center (SOC). Sicra acts as the Norwegian contracting partner and local advisor, giving Norwegian organizations both global monitoring and trusted local support.

What is the response time for Sicra and Arctic Wolf during a security incident?

Arctic Wolf’s SOC service monitors continuously and typically alerts within minutes during critical incidents. Sicra can be involved to assist with advisory, coordination, and communication with Norwegian authorities such as NSM or the police.

The average response time from the occurrence of one or more unusual observations to the creation of a case is 7 minutes and 5 seconds.

If an attack occurs, the customer is immediately alerted by Arctic Wolf to minimize damage. This notification process runs 24/7, 365 days a year according to procedures defined between Arctic Wolf and the customer.

Sicra SOC can also assist in analyzing what happened, assessing countermeasures, communicating with authorities, and rebuilding environments after an attack.

Sicra SOC also offers integration that allows us to receive and handle all incidents forwarded from Arctic Wolf. The purpose is to provide strong recommendations for next steps and support your ongoing security journey.

Why is it beneficial for Norwegian companies to use Sicra as the local Arctic Wolf partner?

Sicra offers Norwegian contracts, local advisory, understanding of frameworks such as GDPR, NIS2, and DORA, as well as NSM recommendations and close customer dialogue. Sicra can also assist in communication with Norwegian authorities, ensuring a safer and more predictable delivery than buying directly from abroad.

What is Sicra’s “CISO-for-hire” service?

Sicra offers CISO-for-hire, giving organizations access to an experienced security leader on a part-time or project basis. The service provides strategic security leadership without the need to hire a full-time CISO. Sicra assists with security strategy, compliance (NSM, GDPR, ISO, NIS2), risk management, and advisory for management and boards.

Which ISO certification does Sicra hold?

Sicra is ISO 27001-2022 certified, demonstrating adherence to best practices for information security management systems. The certification proves that Sicra protects customer data through rigorous processes and controls.

What professional security certifications do Sicra’s staff hold?

Sicra employees hold a wide range of recognized certifications, including:


SANS/GIAC:

  • GIAC Security Operations Manager Certification (GSOM)
  • GIAC Certified Incident Handler Certification (GCIH)
  • GIAC Certified Forensic Analyst Certification (GCFA)
  • GIAC Certified UNIX Security Administrator (GCUX)
  • GIAC Cloud Security Architecture and Design (GCAD)
  • GIAC Cloud Security Automation (GCSA)
  • GIAC Exploit Researcher and Advanced Penetration Tester (GXPN)
  • GIAC Public Cloud Security (GPCS)


Other:

  • CISSP
  • BTL1 og BTL2 (SOC-analytikere)
  • Palo Alto Networks (PCNSE, PCNSA, PCNSC)
  • Microsoft (M365 Administrator Expert, Azure Solutions Architect Expert, Azure Administrator Associate, Azure Network Engineer Associate, Azure Virtual Desktop Specialty, Cybersecurity Architect Expert)
  • Citrix (CCE-V, CCP-V, CCP-N, CCE-N)

Which customers use Sicra’s security and infrastructure services?

Sicra delivers to both public and private sectors. One example is the security agreement with 28 municipalities in Vestland County, which chose Sicra as their partner for SOC services and advisory. In addition, we have larger customers in industries such as retail, wholesale, finance, and insurance.

How does a company become a customer of Sicra?

Sicra’s process includes needs assessment, agreement on service level, technical setup, and continuous monitoring with reporting and advisory.

What does it cost to use Sicra’s security services?

The price depends on the company’s size, needs, and service level. Sicra offers tailored agreements — contact us for a non-binding quote.

How can Sicra monitor and operate the network around the clock?

Sicra NOC continuously monitors network availability, performance, and stability, and follows up on faults and deviations as they occur. The service can also support capacity planning, optimization, operations, and maintenance of network infrastructure.

This provides better visibility into network health, faster resolution of issues, and a lower risk of operational disruptions.

Read more: Sicra NOC – Network Operations Center

What is Sicra NOC, and when might an organization need a NOC service?

Sicra NOC is a Network Operations Center that monitors, analyzes, and operates networks and infrastructure. The service is particularly relevant for organizations with high requirements for stability and availability, complex network environments, or a need for continuous infrastructure management.

This makes it possible to monitor and manage the network continuously without having to build all the necessary expertise and capacity in-house.

What is the difference between a NOC and a SOC, and does an organization need both?

A NOC primarily focuses on network operations, availability, and performance, while a SOC monitors and handles cyber threats and security incidents. Whether an organization needs one or both depends on its environment and internal capacity.

Combining NOC and SOC services provides continuous oversight of both day-to-day infrastructure operations and cybersecurity.

Read more: IT and Security Operations

Can Sicra monitor and operate networks in both IT and OT environments?

Yes. Sicra NOC supports both IT and OT environments and can monitor network availability and performance while following up on faults and operational issues. This can be combined with Sicra’s expertise in areas such as OT security, network architecture, and segmentation.

This enables more parts of the infrastructure to be managed together, providing better visibility into both operational conditions and dependencies between environments.

How can Sicra identify weaknesses and risks in the network?

Sicra can conduct a network security assessment to identify vulnerabilities, misconfigurations, and other areas of risk. The assessment can cover areas such as segmentation, firewall rules, access controls, traffic flows, and security policies.

This gives the organization better visibility into where risks exist and a concrete basis for prioritizing measures that reduce the likelihood of security incidents.

Read more: Network security assessment

How can Sicra help build a more stable, secure, and scalable network?

Sicra provides network architecture services covering areas such as LAN, WAN, Wi-Fi, and data center connectivity. The architecture can include segmentation, redundancy, capacity planning, and security principles such as Zero Trust and SASE.

The result is a network that better supports current needs, can accommodate growth and change, and provides a stronger foundation for stable and secure operations.

Read more: Network architecture

How can Sicra assess whether the network supports the organization’s needs?

Sicra can assess the network’s architecture, capacity, resilience, and security to identify limitations and opportunities for improvement. The assessment also considers how well the infrastructure supports cloud services, modern applications, and availability requirements.

This provides a clearer picture of what the network is capable of, where the limitations are, and which improvements should be prioritized.

Read more: Network capability assessment

How can Sicra help modernize networks and IT infrastructure?

Sicra can support the process from assessment and architecture to implementation, migration, and ongoing operations. Modernization is based on the existing infrastructure, business needs, and requirements for areas such as security, cloud, mobility, and availability.

This can result in infrastructure that is easier to manage, better prepared for changing requirements, and more resilient over time.

Read more: Network transformation

How can an organization determine whether SASE is right for them?

Sicra can conduct a SASE readiness assessment of the organization’s current network and security architecture. The assessment examines areas such as identity, access, security, network operations, and cloud usage, and identifies what needs to be in place for a potential transition to SASE.

This provides a stronger basis for decision-making before major investments are made and a clearer understanding of which changes are actually necessary.

Read more: SASE readiness assessment

Tailored cybersecurity for institutions and enterprises that allows for innovation, growth, and fearless performance.

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E-mail: firmapost@sicra.no

Drammensveien 151, 0277 Oslo

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