Sicra has recruited Thomas Berget from NetNordic for the position of Head of Managed Services.

Berget has more than 20 years of leadership experience across technology, industry, and aviation. He has been responsible for operations, service delivery, finances, and major transformation processes. Most recently, he served as Head of Customer Service and Operations at NetNordic. He has previously held leadership positions at companies including KONE, InfoCare, and the airline SAS.

– Thomas has extensive experience building organizations for growth, and he knows how to bring people, quality, and customer focus together. These qualities will be important as we continue to develop Managed Services, our platform for ongoing services. The area plays a central role in Sicra’s continued growth, says Gaute Lien, CEO of Sicra.

More and more organizations depend on their digital and operational environments functioning securely and reliably around the clock. This places high demands on monitoring and response, as well as the ability to view security and operations as an integrated whole.

Significant responsibility

Sicra’s operations center provides services within Security Operations Center (SOC), Network Operations Center (NOC), and other operational security and IT operations services. As Head of Managed Services, Berget will be responsible for people, service delivery, customers, and finances, as well as the continued development of the services.

The operations center is an important part of Sicra’s integrated security model, where security management, technical expertise, and continuous monitoring work together. A central part of Berget’s role will be to further develop Sicra’s service platform in step with the company’s growth, while maintaining high delivery quality, strong customer experiences, and increased standardization and automation.

– I believe the best results are achieved when clear goals and good work processes are combined with trust in the people responsible for delivery. At Sicra, I am joining an environment with exceptionally strong specialists. My role will be to create the right conditions for us to develop the services further together and deliver even better results for our customers, says Berget.

– What attracts me to Sicra is the combination of a strong professional environment, close customer relationships, and clear ambitions for further growth. In practice, Managed Services is about giving customers confidence in their day-to-day operations through continuous monitoring, rapid response, and stable operation of critical environments. I look forward to developing the services further together with the team, with clear processes and high delivery quality, says Thomas Berget.

Thomas Berget started as Head of Managed Services at Sicra on October 1, 2026.