Sicra has been selected as a security partner to further develop the security infrastructure and deliver the SOC service, with Arctic Wolf providing 24/7 monitoring.

RVM Systems develops, manufactures, and operates reverse vending machines and solutions for high-speed sorting of beverage containers. In 2023, RVM Systems collected 17 billion bottles and cans. The company is growing rapidly and is represented in more than 20 countries, with Singapore, Poland, and the United Kingdom among its latest markets.

A deliberate choice

With rapid international expansion and stricter requirements from authorities and customers, RVM Systems needed to industrialize its security operations at the same pace as its growth. Rather than building its own 24/7 in-house SOC (Security Operations Center), RVM wanted specialist expertise and found it with Sicra and Arctic Wolf.

“We wanted a partner that could match our pace and provide specialist expertise. Together with Sicra, we established a SOC service based on Arctic Wolf, and we are very satisfied with the expertise we receive,” says Dag Johansen, IT Manager at RVM Systems.

Full visibility, around the clock

“With Sicra SOC, we have real-time visibility into everything happening in our environment. Someone is always on duty, and anomalies are detected and handled immediately,” says Johansen.

Sicra SOC MDR is built on the Arctic Wolf platform and covers the entire IT environment, with all logging included at no additional cost per log or integration.

Sicra also provides an Incident Response Team (IRT) and security training, and works closely with RVM Systems’ own IT and security team.

“Sicra understands both our technology and our business and has specialist expertise in the security solutions we use. They are an important partner as we continue to develop our security, and a strong complement to our own team when incidents need to be handled,” says Johansen.

Retail chains and authorities impose strict requirements for security documentation. RVM Systems is ISO 27001 certified.

What Sicra has delivered to RVM Systems:

• Sicra SOC MDR with Arctic Wolf: 24/7 monitoring and logging across the entire IT environment.
• Incident Response Team and Security Awareness training for employees.
• Consulting services for security infrastructure, network, and Microsoft/Azure environments.
• Continuous security audits and security reviews.
• Advisory services for ongoing security work, including licensing recommendations.